I see my friend in the 'Offline' list instead of the 'Online' list (although I know s/he is online).

  • Try to Log out and then Log back in (both of you). Restart your computer or mobile device.
  • Make sure your friend's status is not set to Invisible. The status can be changed via the ooVoo menu> change my status option. It can also be changed on the Login window
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Topic Information
  • Topic #: 3908-8
  • Date Created: 1/25/2007
  • Last Modified Since: 7/18/2012
  • Viewed: 4797