What are the minimum requirements for sending and receiving high resolution video?

HR and HD can only be viewed or transmitted from PC or Mac. Mobile users can not send or receive HR/HD video.

The ability to transmit in HR/HD is available when you are in a video call. To access this feature during your video calls, select the Resolution drop-down box, located in the top menu of your video call window, and select the option.

When you send HR or HD, you will see the HR or HD icon appear to let you know your current resolution. The other participant should see this icon as well.

If you have 3 persons or more in a meeting, only one person can send HR/HD at a time.

You can also enlarge standard resolution video windows on your own screen by clicking on them. You can restore them back by clicking on them again.

The minimum requirements for sending and receiving High Resolution (HR) video are:

Webcam that supports 800x600 resolution
To send or receive HR requires an available bandwidth of at least 384kbps for the upload and 384kbps to download.
Dual core processor is required in order to be able sending HR/HD resolution

The minimum requirements for sending and receiving High Definition (HD) video are:

Webcam that supports 1280X960 resolution
To send or receive HD requires an available bandwidth of at least 1080kbps for the upload and 1080kbps to download. If more bandwidth is available the quality will be better
Dual core processor is required in order to be able sending HR/HD resolution

Thanks for being part of the ooVoo community!

Rating:

22 Votes

Was this answer helpful?