How do I cancel or deactivate my account?

We’re sorry you want to discontinue using your ooVoo account. If there’s anything we can do to keep you in the ooVoo community, please let us know!

We recommend the following steps to remove your personal details:

1) Sign into the account you wish to discontinue

2) Go to ooVoo>My Profile>Edit my Profile

· In the Display Name field type: inactive

· Remove your photo

3) Go to ooVoo>Settings>Privacy

  • Change your Privacy setting so No One can Search for you or find you

4) Go to ooVoo>Emails

  • Uncheck the boxes under Notification

5) Uninstall ooVoo from your computer:

(For XP) START/CONTROL PANEL/ADD OR REMOVE PROGRAMS/ scroll down and select ooVoo/ Then click REMOVE/

(For Vista) START/CONTROL PANEL/ PROGRAMS AND FEATURES/ select ooVoo / UNINSTALL/

(For Mac) Go to HD/APPLICATIONS/drag ooVoo to the trash. Also drag the ooVooInstaller on the desktop to the trash.

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Topic Information
  • Topic #: 3908-576
  • Date Created: 8/9/2010
  • Last Modified Since: 4/11/2013
  • Viewed: 88951