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Customer Support Center

  • Troubleshooter<br>Take a step by step tour to find your answer.
  • Knowledge Base<BR>Browse or search the Knowledge Base for a wide variety of solutions.
  • Support Request<br>Submit a request to our customer service team.
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  1. ViewedMost Popular Topics
  2. 199363How can I block or unblock a contact on my mobile device?
  3. 112784I forgot my ooVoo ID and/or password on my mobile
  4. 92632How do I start a video call on my mobile device?
  5. 83147 Quick Start Guide for PC
  6. 55397Others on the video call can’t hear me. How do I fix microphone problems on my PC?
  7. 54621 I forgot my ooVoo ID and/or password on my PC
  8. 46052 Why should I use ooVoo instead of Skype or Tango?
  9. 44871How many people can I video chat with at once on my mobile device?
  10. 43827Quick Start Guide for Android
  11. 42524I am having audio problems on my Android device
  12. 38471What do the check marks next to my message mean?
  13. 32843 I can’t hear the audio from other people on video calls, from PC.
  14. 32677I can't start or receive a video call on my mobile device. My video call window closes or just says “Connecting...”
  15. 29573 Is ooVoo free?
  16. 27847What does 'Last Seen' mean next to my friend in Messages?
  17. 26583How do I create a new ooVoo ID on my mobile device? Can I reuse my email address?
  18. 26503Can I change my ooVoo ID on my mobile device?
  19. 25202How do I record my ooVoo video calls?
  20. 25063How do I deactivate my account on my mobile device?
  21. 24310How do I find my history of video calls, video messages and text chats on my PC or Mac?
  1. Most Recent Topics
  2. 05/27/2016Quick Start Guide - ooVoo for Web App (Beta version)
  3. 05/27/2016I am having audio and video problems during my video calls
  4. 05/09/2016I am being bullied on ooVoo
  5. 05/09/2016How do I play and reply to video messages on my PC?
  6. 05/09/2016How do I record and send someone a video message from PC?

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