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Customer Support Center

  • Troubleshooter<br>Take a step by step tour to find your answer.
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  1. ViewedMost Popular Topics
  2. 175206How can I block or unblock a contact on my mobile device?
  3. 100523I forgot my ooVoo ID and/or password on my mobile
  4. 81290How do I start a video call on my mobile device?
  5. 79028 Quick Start Guide for PC
  6. 48820 I forgot my ooVoo ID and/or password on my PC
  7. 44167Others on the video call can’t hear me. How do I fix microphone problems on my PC?
  8. 41780 Why should I use ooVoo instead of Skype or Tango?
  9. 41317Quick Start Guide for Android
  10. 40750How many people can I video chat with at once on my mobile device?
  11. 36269I am having audio problems on my Android device
  12. 30007What do the check marks next to my message mean?
  13. 28073I can't start or receive a video call on my mobile device. My video call window closes or just says “Connecting...”
  14. 26586 Is ooVoo free?
  15. 24203Can I change my ooVoo ID on my mobile device?
  16. 23942 I can’t hear the audio from other people on video calls, from PC.
  17. 23904What does 'Last Seen' mean next to my friend in Messages?
  18. 23300 Quick Start Guide for Windows Phone
  19. 23180How do I record my ooVoo video calls?
  20. 22866How do I set ooVoo as 'Trusted' or 'Allowed' on my PC anti-virus and firewall programs?
  21. 22573How do I create a new ooVoo ID on my mobile device? Can I reuse my email address?
  1. Most Recent Topics
  2. 02:10:2016How to delete and block someone on my contact list from the Web App?
  3. 02:10:2016How do I start a video call on the web app?
  4. 02:10:2016Can I get avatars or characters on the web app?
  5. 02:10:2016How to delete old Messages on the Web App?
  6. 02:10:2016How to create a Group call on the Web App?