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Customer Support Center

  • Troubleshooter<br>Take a step by step tour to find your answer.
  • Knowledge Base<BR>Browse or search the Knowledge Base for a wide variety of solutions.
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  1. ViewedMost Popular Topics
  2. 205539How can I block or unblock a contact on my mobile device?
  3. 117051I forgot my ooVoo ID and/or password on my mobile
  4. 95726How do I start a video call on my mobile device?
  5. 84019 Quick Start Guide for PC
  6. 58113Others on the video call can’t hear me. How do I fix microphone problems on my PC?
  7. 56064 I forgot my ooVoo ID and/or password on my PC
  8. 46895 Why should I use ooVoo instead of Skype or Tango?
  9. 45771How many people can I video chat with at once on my mobile device?
  10. 44382Quick Start Guide for Android
  11. 43949I am having audio problems on my Android device
  12. 40296What do the check marks next to my message mean?
  13. 34475 I can’t hear the audio from other people on video calls, from PC.
  14. 33908I can't start or receive a video call on my mobile device. My video call window closes or just says “Connecting...”
  15. 32911How do I deactivate my account on my mobile device?
  16. 30299 Is ooVoo free?
  17. 28840What does 'Last Seen' mean next to my friend in Messages?
  18. 27501How do I create a new ooVoo ID on my mobile device? Can I reuse my email address?
  19. 27086Can I change my ooVoo ID on my mobile device?
  20. 25656How do I record my ooVoo video calls?
  21. 25298How do I find my history of video calls, video messages and text chats on my PC or Mac?
  1. Most Recent Topics
  2. 06/20/2016I hear an echo on my calls
  3. 05/27/2016Quick Start Guide - ooVoo for Web App (Beta version)
  4. 05/27/2016I am having audio and video problems during my video calls
  5. 05/09/2016I am being bullied on ooVoo
  6. 05/09/2016How do I play and reply to video messages on my PC?