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Customer Support Center

  • Troubleshooter<br>Take a step by step tour to find your answer.
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  1. ViewedMost Popular Topics
  2. 199057How can I block or unblock a contact on my mobile device?
  3. 112592I forgot my ooVoo ID and/or password on my mobile
  4. 92460How do I start a video call on my mobile device?
  5. 83105 Quick Start Guide for PC
  6. 55221Others on the video call can’t hear me. How do I fix microphone problems on my PC?
  7. 54545 I forgot my ooVoo ID and/or password on my PC
  8. 46009 Why should I use ooVoo instead of Skype or Tango?
  9. 44837How many people can I video chat with at once on my mobile device?
  10. 43800Quick Start Guide for Android
  11. 42453I am having audio problems on my Android device
  12. 38385What do the check marks next to my message mean?
  13. 32708 I can’t hear the audio from other people on video calls, from PC.
  14. 32616I can't start or receive a video call on my mobile device. My video call window closes or just says “Connecting...”
  15. 29546 Is ooVoo free?
  16. 27795What does 'Last Seen' mean next to my friend in Messages?
  17. 26541How do I create a new ooVoo ID on my mobile device? Can I reuse my email address?
  18. 26476Can I change my ooVoo ID on my mobile device?
  19. 25187How do I record my ooVoo video calls?
  20. 24673How do I deactivate my account on my mobile device?
  21. 24264How do I find my history of video calls, video messages and text chats on my PC or Mac?
  1. Most Recent Topics
  2. 05/27/2016Quick Start Guide - ooVoo for Web App (Beta version)
  3. 05/27/2016I am having audio and video problems during my video calls
  4. 05/09/2016I am being bullied on ooVoo
  5. 05/09/2016How do I play and reply to video messages on my PC?
  6. 05/09/2016How do I record and send someone a video message from PC?