Knowledge Base

The Knowledge Base has more than 372 support references, created by support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information. Begin by browsing folders on the left side of this site.
  1. FAQs
  2. How can I block or unblock a contact on my mobile device?
  3. Is ooVoo free?
  4. Why should I use ooVoo instead of Skype or Tango?
  5. How do I get an ooVoo ID?
  6. How do I improve the quality of my video experience from PC or Mac?
  7. More...
  1. ooVoo for Android
  2. Adding & Managing Friends How can I block or unblock a contact on my mobile device?
  3. Quick Start Guide Quick Start Guide for Android
  4. Making Video Calls How do I start a video call on my mobile device?
  5. Making Video Calls How many people can I video chat with at once on my mobile device?
  6. My Personal Settings How do I deactivate my account on my mobile device?
  7. More...
  1. ooVoo for iOS
  2. Adding & Managing Friends How can I block or unblock a contact on my mobile device?
  3. Making Video Calls How do I start a video call on my mobile device?
  4. Quick Start Guide Quick Start Guide for iOS
  5. Making Video Calls How many people can I video chat with at once on my mobile device?
  6. My Personal Settings How do I deactivate my account on my mobile device?
  7. More...
  1. ooVoo for Windows Phone
  2. Adding & Managing Friends How can I block or unblock a contact on my mobile device?
  3. Quick Start Guide Quick Start Guide for Windows Phone
  4. My Personal Settings Can I change my ooVoo ID on my mobile device?
  5. Managing your Messages What does 'Last Seen' mean next to my friend in Messages?
  6. Making Video Calls How can I see more friends on my video call on my mobile device?
  7. More...
  1. ooVoo for PC
  2. Quick Start Guide Quick Start Guide for PC
  3. My Personal Settings How do I close my account from my PC?
  4. Recording & Uploading video calls How do I record my ooVoo video calls?
  5. Recording & Uploading video calls Where are my video call recordings saved?
  6. Recording & Uploading video calls How do I play or upload my recorded video calls?
  7. More...
  1. ooVoo for Mac
  2. How to Chat with Friends How do I send text chats with my friends from PC or Mac?
  3. How to Chat with Friends Can I place a voice only call from ooVoo and hide my video onMac?
  4. How to Chat with Friends How do I add or import phone numbers from PC or Mac?
  5. My Personal Settings Can I change my ooVoo ID on my Mac?
  6. How to Chat with Friends Can I disable the auto spelling correction on text message on Mac?
  7. More...
  1. My Account
  2. Privacy & Security Are my video calls monitored or recorded by ooVoo?
  3. Privacy & Security How can I prevent myself from being photographed or video-recorded without my permission?
  4. Privacy & Security How do I report harassment?
  5. Privacy & Security How do I update my privacy settings on my mobile device?
  6. Privacy & Security I think my friend may be considering suicide; can I report this?
  7. More...
  1. Technical Issues
  2. Troubleshooting for PC How do I unlink my Facebook account from ooVoo from computer?
  3. Troubleshooting for Mac I have an iSight camera and ManyCam. My camera isn’t working!
  4. Troubleshooting for iOS I’m having audio problems on my iOS device.
  5. Troubleshooting for Mac My video is 'split' when using external webcam on a Mac
  6. Troubleshooting for Android Why did the sign in process take longer than on a PC?
  7. More...
  1. Trending Topics
  2. Mobile How can I remove the ooVoo icon from the menu bar on my Android device?